Episode 8: Future Imperfect
Episode 8: "Future Imperfect"
What is the future imperfect of leadership? Our last show of this series is an opportunity to investigate some exciting leadership strategies that are taking hold right now in our changing world. This week, we?ll dive into a blue ocean strategy with MBA student Colin Beazley, explore a team model for healthcare with Lisa Coehn of the Global Health Alliance, and step into the future with serious games and Novel Inc. CEO, Brayden Olson.
Kathleen Bartholomew, RN; Bruce Avolio, Executive Director, Foster School Center for Leadership; Brian Russell, MBA Student; Phil Condit, former CEO, Boeing; Roei Ganzarski; Mikkio Umihara.
Episode 7: "The Power of Followership"
We can agree that all leaders are followers but can all followers be leaders? How can our leaders encourage insurrection every day to make sure followers are leading when they need to? In this episode, we?ll look at the challenges and strengths of the nurse doctor dynamic with Kathleen Bartholomew, leadership styles on and off the sports field with former NFL player, Brian Russell, and a Fortune 500 view of followership with Boeing CEO Phil Condit.
Kathleen Bartholomew, RN; Bruce Avolio, Executive Director, Foster School Center for Leadership; Brian Russell, MBA Student; Phil Condit, former CEO, Boeing; Roei Ganzarski; Mikkio Umihara.
Episode 6: "Applying Extreme Lessons"
As volatile change in business becomes the new norm, some companies build "bunker rooms" to develop plans and the leadership necessary to meet a constant stream of unique challenges. Others have long taken the attitude that any customer dissatisfaction is an unacceptable failure. In this episode we explore what can be learned from these "high reliability" companies in conversations with leaders such as Brad Tilden, president of Alaska Airlines Mark and Chris Canlis, owner of one of Seattle's premier restaurants, and Alan Frazier, founder and managing partner of Frazier & Company.
Joyita Banerjee, Foster Undergraduate 2012;
John Belarde, President, Belarde Co.;
Brad Tilden, President, Alaska Airlines;
Chris &
Mark Canlis, Owners, Canlis Restaurant;
Alan Frazier, Founder & Managing Partner, Frazier Healthcare Ventures;
Lisa Meyr, Program Manager, Seattle Biomedical Research Institute (Foster MBA 2008)
Brad Tilden, President, Alaska Airlines
As president of Alaska Airlines, Brad Tilden leads a team of 9,000 people operating the eighth-largest U.S. airline and serving over 15 million passengers a year. This includes oversight of a 115-aircraft fleet operating in more than 60 cities across North America that produces annual revenue of $3 billion. Under Tilden's leadership, the airline was ranked highest in customer satisfaction among traditional network carriers by J.D. Power and Associates for the third year in a row.
Previously, Tilden served as Alaska Air Group's chief financial officer and executive vice president of finance. Before joining the airline in 1991, he spent eight years with the accounting firm Price Waterhouse in its Seattle and Melbourne, Australia, offices.
Tilden earned a bachelor's degree in business administration from Pacific Lutheran University and an executive master's degree in business administration from the University of Washington. He also holds a private pilot's license.
As president of Alaska Airlines, Brad Tilden leads a team of 9,000 people operating the eighth-largest U.S. airline and serving over 15 million passengers a year. This includes oversight of a 115-aircraft fleet operating in more than 60 cities across North America that produces annual revenue of $3 billion. Under Tilden's leadership, the airline was ranked highest in customer satisfaction among traditional network carriers by J.D. Power and Associates for the third year in a row.
Previously, Tilden served as Alaska Air Group's chief financial officer and executive vice president of finance. Before joining the airline in 1991, he spent eight years with the accounting firm Price Waterhouse in its Seattle and Melbourne, Australia, offices.
Tilden earned a bachelor's degree in business administration from Pacific Lutheran University and an executive master's degree in business administration from the University of Washington. He also holds a private pilot's license.
Chris Canlis, Co-owner, Canlis Restaurant
Since 1950, Canlis restaurant has defined fine dining in Seattle and shaped contemporary Northwest cuisine. One of Chris Canlis' earliest childhood memories of the Seattle restaurant is when the Today show was filmed in the private dining room. Nearly 30 years later, Chris and his wife Alice became owners, following Peter Canlis' death in 1977. The two have preserved the traditions of this famous landmark while adding their creativity, energy and warmth to the Canlis experience and have now passed those values, and the company, on to their two sons, Mark Canlis and Brian Canlis.
Earning both his bachelor's and M.B.A. from Stanford University, Chris eventually became a flight instructor in the U.S. Navy and went on to work for Wells Fargo Bank. From this background, Chris brings to the restaurant a sense of tradition, success and order. Chris has served on the board at The Navigators, the Seattle Pacific University Foundation Board, and the board of directors for Agros International.
Since 1950, Canlis restaurant has defined fine dining in Seattle and shaped contemporary Northwest cuisine. One of Chris Canlis' earliest childhood memories of the Seattle restaurant is when the Today show was filmed in the private dining room. Nearly 30 years later, Chris and his wife Alice became owners, following Peter Canlis' death in 1977. The two have preserved the traditions of this famous landmark while adding their creativity, energy and warmth to the Canlis experience and have now passed those values, and the company, on to their two sons, Mark Canlis and Brian Canlis.
Earning both his bachelor's and M.B.A. from Stanford University, Chris eventually became a flight instructor in the U.S. Navy and went on to work for Wells Fargo Bank. From this background, Chris brings to the restaurant a sense of tradition, success and order. Chris has served on the board at The Navigators, the Seattle Pacific University Foundation Board, and the board of directors for Agros International.
Mark Canlis, Co-owner, Canlis Restaurant
Mark grew up in a restaurant family, spending his time living and learning the trade from the inside out. Before officially joining the company in 2003, he earned a bachelor's degree from Cornell University, served as a Captain in Air Force Special Operations, and worked in nine restaurants across the country. While living in Manhattan, he worked with famed restaurateur Danny Meyer. Representing the fourth generation, Mark and his brother, Brian, now preside over the family restaurant. Under his leadership, Canlis has been named one of the top 20 restaurants in America, is a three-time nominee for the James Beard Distinguished Service Award, and has been awarded its 14th consecutive Wine Spectator Grand Award. Mark serves on the board of the Cornell University / Culinary Institute of America Alliance as well as The Seattle Christian Foundation and is a member of Seattle's 101 Club.
Mark grew up in a restaurant family, spending his time living and learning the trade from the inside out. Before officially joining the company in 2003, he earned a bachelor's degree from Cornell University, served as a Captain in Air Force Special Operations, and worked in nine restaurants across the country. While living in Manhattan, he worked with famed restaurateur Danny Meyer. Representing the fourth generation, Mark and his brother, Brian, now preside over the family restaurant. Under his leadership, Canlis has been named one of the top 20 restaurants in America, is a three-time nominee for the James Beard Distinguished Service Award, and has been awarded its 14th consecutive Wine Spectator Grand Award. Mark serves on the board of the Cornell University / Culinary Institute of America Alliance as well as The Seattle Christian Foundation and is a member of Seattle's 101 Club.
Alan Frazier, Founder & Managing Partner, Frazier Healthcare Ventures
Alan is the managing partner of Frazier Healthcare Ventures, a leading provider of venture and growth equity capital to emerging healthcare companies, which he founded in 1991. There, he has been integrally involved in growing several successful early-stage life science companies into national prominence, such as Immunex, Affymax and Affymetrix, and has developed successful growth equity companies, such as TridentUSA Health Services.
Previously, Alan was EVP/CFO of Immunex Corporation, and before that, head of the Emerging Business Practice and co-head of the Technology Practice for Arthur Young Company (now, Ernst & Young), both in Seattle. He holds a B.A. in Economics from the University of Washington.
Alan is the managing partner of Frazier Healthcare Ventures, a leading provider of venture and growth equity capital to emerging healthcare companies, which he founded in 1991. There, he has been integrally involved in growing several successful early-stage life science companies into national prominence, such as Immunex, Affymax and Affymetrix, and has developed successful growth equity companies, such as TridentUSA Health Services.
Previously, Alan was EVP/CFO of Immunex Corporation, and before that, head of the Emerging Business Practice and co-head of the Technology Practice for Arthur Young Company (now, Ernst & Young), both in Seattle. He holds a B.A. in Economics from the University of Washington.
Episode 5: "Extreme Leadership"
Some organizations and the leaders in them thrive on the extreme – it's what they do. Military, police, firefighters, the Coast Guard – these organizations are clearly designed to be effective in extreme circumstances. But what about businesses that are not designed for the extreme but must take it into account? In this episode, we discuss how businesses can prepare for the persistent possibility of catastrophic failure with Capt. Dan Mattsen, Foster MBA and owner-operator of crab and fishing boats; John Nance, best-selling author and expert in aviation safety and healthcare; Col. Sean Hannah, director of the Army Center of Excellence for the Professional Military Ethic at West Point, and others.
Dan Mattsen, Founder & Owner, Mattsen Management LLC (Foster MBA 2008);
John Nance, best-selling author & expert in aviation safety and healthcare;
Bud Backer, Fire Marshal, Chief of Training & Safety, Eastside Fire & Rescue, Issaquah Washington;
Susan Hayman, Vice President, Environmental & Governmental Affairs, Foss Maritime Company;
Bo Hight, Business Development Manager, TalentWise (Foster MBA 2010);
Col. Sean Hannah, Director of the Army Center of Excellence for the Professional Military Ethic, West Point
John Nance, best-selling author & expert in aviation safety and healthcare;
A native Texan who grew up in Dallas, John holds a Bachelor's Degree from SMU and a Juris Doctor from SMU School of Law, and is a licensed attorney. Named Distinguished Alumni of SMU for 2002, he is also a decorated Air Force pilot veteran of Vietnam and Operations Desert Storm/Desert Shield and a Lt. Colonel in the USAF Reserve, well known for his involvement in Air Force human factors flight safety education, and one of the civilian pioneers of Crew Resource Management (CRM). John has piloted a wide variety of jet aircraft, including most of Boeing's line and the Air Force C-141, and has logged over 13,000 hours of flight time in his commercial airline and Air Force careers. He flies his own aircraft, was a veteran Boeing 737 Captain for Alaska Airlines, and is an internationally recognized air safety analyst and advocate, best known to North American television audiences as Aviation Analyst for ABC World News and Aviation Editor for Good Morning America.
A native Texan who grew up in Dallas, John holds a Bachelor's Degree from SMU and a Juris Doctor from SMU School of Law, and is a licensed attorney. Named Distinguished Alumni of SMU for 2002, he is also a decorated Air Force pilot veteran of Vietnam and Operations Desert Storm/Desert Shield and a Lt. Colonel in the USAF Reserve, well known for his involvement in Air Force human factors flight safety education, and one of the civilian pioneers of Crew Resource Management (CRM). John has piloted a wide variety of jet aircraft, including most of Boeing's line and the Air Force C-141, and has logged over 13,000 hours of flight time in his commercial airline and Air Force careers. He flies his own aircraft, was a veteran Boeing 737 Captain for Alaska Airlines, and is an internationally recognized air safety analyst and advocate, best known to North American television audiences as Aviation Analyst for ABC World News and Aviation Editor for Good Morning America.
Bud Backer, Fire Marshal, Chief of Training & Safety, Eastside Fire & Rescue, Issaquah Washington
Chief Bud Backer has over 25 years of fire service experience, with 17 years as a Chief Officer, and now holds the position of Fire Marshal with Eastside Fire and Rescue in Issaquah Washington. Chief Backer earned the title of Executive Fire Officer from the National Fire Academy in 2001, followed by a Master of Science in Executive Fire Service Leadership from Grand Canyon University in 2006. In 2007, Chief Backer was recognized with the Chief Fire Officer Designation from the Center of Public Safety Excellence. He also serves as an Incident Commander for the Seattle Metro Incident Management Team.
Chief Bud Backer has over 25 years of fire service experience, with 17 years as a Chief Officer, and now holds the position of Fire Marshal with Eastside Fire and Rescue in Issaquah Washington. Chief Backer earned the title of Executive Fire Officer from the National Fire Academy in 2001, followed by a Master of Science in Executive Fire Service Leadership from Grand Canyon University in 2006. In 2007, Chief Backer was recognized with the Chief Fire Officer Designation from the Center of Public Safety Excellence. He also serves as an Incident Commander for the Seattle Metro Incident Management Team.
Susan Hayman, Vice President, Environmental & Governmental Affairs, Foss Maritime Company
Susan began her career as a Third Mate on oil tankers and has remained in the maritime industry. She worked for Matson Navigation and APL in various capacities including Vice President of Global Terminal Operations and Vice President of Global Security. Susan was recalled to Active Duty as a Commander in the Navy prior to joining Foss in 2006.
She is a graduate of the U.S. Merchant Marine Academy and Harvard Business School.
"I have been very impressed by the students I have been honored to mentor."
Susan began her career as a Third Mate on oil tankers and has remained in the maritime industry. She worked for Matson Navigation and APL in various capacities including Vice President of Global Terminal Operations and Vice President of Global Security. Susan was recalled to Active Duty as a Commander in the Navy prior to joining Foss in 2006.
She is a graduate of the U.S. Merchant Marine Academy and Harvard Business School.
"I have been very impressed by the students I have been honored to mentor."
Colonel Sean T. Hannah, IN, Ph.D.
Colonel Hannah is the Director of the Army Center of Excellence for the Professional Military Ethic (ACPME) at the United States Military Academy (West Point). The ACPME is tasked by the Chief of Staff of the Army with the mission to increase Army-wide understanding, ownership, and sustained development of the professional military ethic through research, education, and publication. Previously he served as the Director of Leadership and Management Programs at West Point.
With over twenty three years of military service he served in numerous command and staff positions in Infantry units in Europe, Cuba, Panama, Southwest Asia, and the United States. He served in combat with the lead unit of 3d Armored Division during Desert Storm where his unit was awarded the President's Valorous Unit Award, and also in other contingency operations such as Operation Sea Signal (Panama and Cuba), Joint Task Force Los Angeles, and the Pentagon on 9/11. He later served at the Pentagon in the office of the Chief of Staff of the Army, and later an Assistant Secretary of the Army.
COL Hannah holds a PhD in Management with a specialty in Leadership Development and a minor in Psychology from the University of Nebraska; both a Masters of Business Administration and a Masters of Public Administration from Syracuse University; a Masters in Military Science from the Marine Corps University, and a Bachelor of Political Science from the California State University.
Colonel Hannah is the Director of the Army Center of Excellence for the Professional Military Ethic (ACPME) at the United States Military Academy (West Point). The ACPME is tasked by the Chief of Staff of the Army with the mission to increase Army-wide understanding, ownership, and sustained development of the professional military ethic through research, education, and publication. Previously he served as the Director of Leadership and Management Programs at West Point.
With over twenty three years of military service he served in numerous command and staff positions in Infantry units in Europe, Cuba, Panama, Southwest Asia, and the United States. He served in combat with the lead unit of 3d Armored Division during Desert Storm where his unit was awarded the President's Valorous Unit Award, and also in other contingency operations such as Operation Sea Signal (Panama and Cuba), Joint Task Force Los Angeles, and the Pentagon on 9/11. He later served at the Pentagon in the office of the Chief of Staff of the Army, and later an Assistant Secretary of the Army.
COL Hannah holds a PhD in Management with a specialty in Leadership Development and a minor in Psychology from the University of Nebraska; both a Masters of Business Administration and a Masters of Public Administration from Syracuse University; a Masters in Military Science from the Marine Corps University, and a Bachelor of Political Science from the California State University.
Episode 4: "When the Ground is Shaking"
A new voracious competitor emerges, catastrophe strikes, internal ethical lapses threaten the core or a company begins to grow so fast that it risks collapsing from its own success. These ground-shaking events bring on new demands and possibly new styles of leadership. In this episode we ask our guests to explore what the response must be from leadership once the ground is shaking and chaos abounds. This week we talk with Jennifer Sizemore, vice president and editor-in-chief of MSNBC; Kurt Zumwalt, assistant treasurer at Amazon.com; Tay Yoshitani, CEO of the Port of Seattle; and more.
Featuring—
Jennifer Sizemore, VP & Editor-in-Chief, MSNBC.com (Foster MBA 2011);
Judy Runstad, Of Counsel & Former Co-Managing Partner, Foster Pepper PLLC;
Marc Barros, Co-founder & CEO, Contour (Foster BA 2003);
Kurt Zumwalt, Assistant Treasurer, Amazon.com (Foster MBA 1996);
Bethany Harvey, Executive Assistant to President/Co-CEO, Emeritus (Foster MBA 2011);
Tay Yoshitani, CEO, Port of Seattle
Jennifer Sizemore, VP & Editor-in-Chief, MSNBC.com (Foster MBA 2011)
Jennifer Sizemore, Vice President/Editor-in-Chief of msnbc.com, oversees the news operation and drives editorial strategy for the national news website. The joint venture of Microsoft and NBC News does award-winning investigative and multimedia journalism. Sizemore says, "Leading through today's upheaval in the media industry means we must be 'grounded in the future.'"
Previously, she was Deputy Managing Editor/News at the Houston Chronicle and Assistant Managing Editor at both the Seattle Post-Intelligencer and the Rochester (N.Y.) Democrat and Chronicle. She has a B.A. in Political Science from the University of Washington, an M.S. in Journalism from Northwestern University in Evanston, IL and will receive her Executive MBA from the UW Foster School of Business in June 2011.
Jennifer Sizemore, Vice President/Editor-in-Chief of msnbc.com, oversees the news operation and drives editorial strategy for the national news website. The joint venture of Microsoft and NBC News does award-winning investigative and multimedia journalism. Sizemore says, "Leading through today's upheaval in the media industry means we must be 'grounded in the future.'"
Previously, she was Deputy Managing Editor/News at the Houston Chronicle and Assistant Managing Editor at both the Seattle Post-Intelligencer and the Rochester (N.Y.) Democrat and Chronicle. She has a B.A. in Political Science from the University of Washington, an M.S. in Journalism from Northwestern University in Evanston, IL and will receive her Executive MBA from the UW Foster School of Business in June 2011.
Judy Runstad, Of Counsel & Former Co-Managing Partner, Foster Pepper PLLC
Judy Runstad is an attorney (former co-managing partner) with Foster Pepper PLLC, where she has practiced real estate development, and land use and environmental law for the past 35 years. She serves on the board of directors of Wells Fargo & Company and Potlatch Corporation. She is a former Chairman of the San Francisco Federal Reserve Bank and Director of SAFECO Corporation.
Her current civic involvement includes serving on the board of directors of the Greater Seattle Chamber of Commerce, the Downtown Seattle Association, the Washington Women's Foundation, and the Emeritus Board of the Alliance for Education.
Judy Runstad is an attorney (former co-managing partner) with Foster Pepper PLLC, where she has practiced real estate development, and land use and environmental law for the past 35 years. She serves on the board of directors of Wells Fargo & Company and Potlatch Corporation. She is a former Chairman of the San Francisco Federal Reserve Bank and Director of SAFECO Corporation.
Her current civic involvement includes serving on the board of directors of the Greater Seattle Chamber of Commerce, the Downtown Seattle Association, the Washington Women's Foundation, and the Emeritus Board of the Alliance for Education.
Marc Barros, Co-founder & CEO Contour
Co-founder and CEO of Contour, Marc Barros is a passionate entrepreneur who boot strapped his first venture out of the 2003 Business Plan Competition at the University Of Washington Foster School of Business. Born out of the frustration avid skiers experienced in trying to capture their downhill exploits and share them online with friends and family, Contour enables outdoor enthusiasts to tell and share their stories of action, adventure, and travel through a hands-free video camera, editing apps, and a social community. In addition to winning several product awards, Contour has been recognized as the WTIA Breakthrough Start-up of the Year, and has made the 2010 Inc500 list (an annual list of the 500 fastest-growing private companies in the U.S). To learn more about Contour, visit www.contour.com.
Co-founder and CEO of Contour, Marc Barros is a passionate entrepreneur who boot strapped his first venture out of the 2003 Business Plan Competition at the University Of Washington Foster School of Business. Born out of the frustration avid skiers experienced in trying to capture their downhill exploits and share them online with friends and family, Contour enables outdoor enthusiasts to tell and share their stories of action, adventure, and travel through a hands-free video camera, editing apps, and a social community. In addition to winning several product awards, Contour has been recognized as the WTIA Breakthrough Start-up of the Year, and has made the 2010 Inc500 list (an annual list of the 500 fastest-growing private companies in the U.S). To learn more about Contour, visit www.contour.com.
Tay Yoshitani, CEO, Port of Seattle
Tay Yoshitani joined the Port of Seattle as its CEO in March 2007. Yoshitani leads the Port's three operating divisions, including the 8th largest container port in the nation, and Seattle-Tacoma International Airport, which welcomes more than 32 million passengers a year.
Early in his tenure, Yoshitani challenged the staff to transform the Port into the cleanest, greenest and most energy efficient port in the nation. He believes sustainability offers a critical competitive advantage and is just the right thing to do.
A U.S. Army veteran, Yoshitani has a Bachelor of Science degree from the United States Military Academy at West Point, and earned his MBA at Harvard Graduate School of Business Administration.
Tay Yoshitani joined the Port of Seattle as its CEO in March 2007. Yoshitani leads the Port's three operating divisions, including the 8th largest container port in the nation, and Seattle-Tacoma International Airport, which welcomes more than 32 million passengers a year.
Early in his tenure, Yoshitani challenged the staff to transform the Port into the cleanest, greenest and most energy efficient port in the nation. He believes sustainability offers a critical competitive advantage and is just the right thing to do.
A U.S. Army veteran, Yoshitani has a Bachelor of Science degree from the United States Military Academy at West Point, and earned his MBA at Harvard Graduate School of Business Administration.
Episode 3: "The Bricks and Mortar of Leadership"
Every organization has a structure, a culture and mission. In this episode we explore how these "bricks and mortar" of an organization can promote or constrain leadership. Our guests – a recent Foster grad who helped create Lumana Credit in Ghana; Howard Behar, former president of Starbucks; Artie Buerk, managing partner of Montlake Capital; Sally Jewell, president and CEO of REI; and others – share their thoughts and strategies for building the core values and structure of a company that sustain effective leadership.
Featuring—
Samantha Rayner, Founder & Executive Director, Lumana (Foster BA 2009);
Howard Behar, Former President, Starbucks Coffee Company North America;
Molly Moon Neitzel, Founder, Molly Moon's Homemade Ice Cream;
Artie Buerk, Managing Partner, Montlake Capital (Foster BA 1958);
Kris Lindquist, Investment Analyst Intern, Northern Lights Ventures, LLC (Foster MBA 2011);
Sally Jewell, President & CEO, REI
Samantha Rayner, Founder & Executive Director, Lumana (Foster BA 2009)
Sammie Rayner is the Founder and Executive Director of Lumana, a leadership development organization that provides microloans and entrepreneurship training to rural communities in West Africa. Sammie implemented the pilot micro-credit program for Lumana in 2008 and has been lead organizer for the organization's strategic expansion since. She has been featured during international conferences such as the second annual NYC Microfinance and Sustainable Development Summit where she spoke on a panel entitled "Models that Work" alongside other industry leaders. During her time in the UW Foster School of Business, Sammie co-founded the Social Entrepreneurship Club, facilitated collaboration between the Foster School and the Global Health Department through a literature review, and helped organize a microfinance conference at the university.
Sammie Rayner is the Founder and Executive Director of Lumana, a leadership development organization that provides microloans and entrepreneurship training to rural communities in West Africa. Sammie implemented the pilot micro-credit program for Lumana in 2008 and has been lead organizer for the organization's strategic expansion since. She has been featured during international conferences such as the second annual NYC Microfinance and Sustainable Development Summit where she spoke on a panel entitled "Models that Work" alongside other industry leaders. During her time in the UW Foster School of Business, Sammie co-founded the Social Entrepreneurship Club, facilitated collaboration between the Foster School and the Global Health Department through a literature review, and helped organize a microfinance conference at the university.
Howard Behar, Former President, Starbucks Coffee Company North America
Howard Behar is the former President of Starbucks North America and Starbucks International. He joined Starbucks in 1989 as VP of Sales and Operations and grew the retail business from 28 stores to more than 400, by the time he was named President of Starbucks Coffee International in 1995. He is a retired member of the Board of Directors serving from 1996 to 2008. Since his retirement he has written a book "It's Not About the Coffee" that describes his leadership principles.
Behar serves on several boards including Anna's Linens, Greenleaf Center for Servant Leadership, Mann Building, LLC and EZ Grill, and is Vice-Chair of the University of Washington Foundation.
Howard Behar is the former President of Starbucks North America and Starbucks International. He joined Starbucks in 1989 as VP of Sales and Operations and grew the retail business from 28 stores to more than 400, by the time he was named President of Starbucks Coffee International in 1995. He is a retired member of the Board of Directors serving from 1996 to 2008. Since his retirement he has written a book "It's Not About the Coffee" that describes his leadership principles.
Behar serves on several boards including Anna's Linens, Greenleaf Center for Servant Leadership, Mann Building, LLC and EZ Grill, and is Vice-Chair of the University of Washington Foundation.
Molly Moon Neitzel, Founder, Molly Moon's Homemade Ice Cream
Molly Moon Neitzel has been passionate about making ice cream since her college gig at The Big Dipper -- a scoop shop and neighborhood institution in Missoula, Montana – but never dreamed ice cream could take over her life. After a crazy career in the political and music industries as the executive director of Music for America, Molly decided to give in to her creamy, frozen obsession. In the spring of 2008, aiming to give the people of Seattle what they were missing most, she opened Molly Moon's Homemade Ice Cream in Wallingford, a great neighborhood hang-out where families, kids, hipsters, and ice cream addicts alike could congregate and celebrate their favorite dessert. Molly Moon's Homemade Ice Cream can also be found at their second location on Capitol Hill and via their roving Ice Cream Truck (also available for events).
Molly Moon Neitzel has been passionate about making ice cream since her college gig at The Big Dipper -- a scoop shop and neighborhood institution in Missoula, Montana – but never dreamed ice cream could take over her life. After a crazy career in the political and music industries as the executive director of Music for America, Molly decided to give in to her creamy, frozen obsession. In the spring of 2008, aiming to give the people of Seattle what they were missing most, she opened Molly Moon's Homemade Ice Cream in Wallingford, a great neighborhood hang-out where families, kids, hipsters, and ice cream addicts alike could congregate and celebrate their favorite dessert. Molly Moon's Homemade Ice Cream can also be found at their second location on Capitol Hill and via their roving Ice Cream Truck (also available for events).
Artie Buerk, Managing Partner, Montlake Capital (Foster BA 1958)
Artie has been providing strategic advice and capital to growth companies for over 35 years. He is the founder of Montlake Capital, a Seattle-based growth equity firm with approximately $100 million under management, which invests in Northwest-based companies with annualized revenues of $2-30 million. Earlier in his career, Artie was President of Shurgard Storage which under his direction grew from a regional mini-storage developer to a national player in the industry. He assisted with taking the company public in 1994. Artie has a BA in finance and banking from the University of Washington and an MBA from the Harvard Business School. Artie is the Harvard Business School's lifetime class secretary for his graduating class. He currently serves as an advisory board member for the University of Washington, Foster School of Business and as an advisory board member for the UW Center for Innovation and Entrepreneurship.
Artie has been providing strategic advice and capital to growth companies for over 35 years. He is the founder of Montlake Capital, a Seattle-based growth equity firm with approximately $100 million under management, which invests in Northwest-based companies with annualized revenues of $2-30 million. Earlier in his career, Artie was President of Shurgard Storage which under his direction grew from a regional mini-storage developer to a national player in the industry. He assisted with taking the company public in 1994. Artie has a BA in finance and banking from the University of Washington and an MBA from the Harvard Business School. Artie is the Harvard Business School's lifetime class secretary for his graduating class. He currently serves as an advisory board member for the University of Washington, Foster School of Business and as an advisory board member for the UW Center for Innovation and Entrepreneurship.
Episode 2: "Leadership: Nature or Nurture?"
Some of the world's most effective leaders have also been the greatest destroyers of life, societies and wealth. And yet another person with similar leadership qualities – high energy, intelligence, charisma, charm – guides an organization through conflict or catastrophe to success and becomes an admired icon of "doing it right." What role do education, mentorship and life experience play in an admired leader's development? We explore this question with local leaders such as John Yokoyama, owner of Pike Place Fish Market; Dorothy Bullitt, distinguished practitioner in residence at UW Evans School of Public Affairs and former CEO of Habitat for Humanity; and Jim Sinegal, co-founder and CEO of Costco.
Featuring—
John Blair, Foster MBA 2011;
Frank Blethen, Publisher & CEO, The Seattle Times;
Dorothy Bullitt, Distinguished Practitioner-in-Residence, UW Evans School of Public Affairs (Foster MBA 1988);
John Yokoyama, Owner, Pike Place Fish Market;
Amy Kosmos, Vice President, CSM Pacific/Aiolian LLC (Foster MBA 2010);
Jim Sinegal, Co-founder & CEO, Costco
Frank Blethen, Publisher & CEO, The Seattle Times
Frank is a fourth generation member of the Blethen family, which founded The Seattle Times in 1896. He has been publisher and chief executive officer since 1985, having joined the family business full-time in 1968. He held a variety of training positions at The Seattle Times until 1974 when he joined The Seattle Times-owned Walla Walla Union-Bulletin as publisher. He returned to The Seattle Times in 1980 and held executive positions in circulation, advertising, marketing and labor. Frank is a graduate of Arizona State University, and has done post-graduate work at Harvard. Frank is known for his civic involvement as well as his generosity in donating to many causes in the community, most notably in the areas of higher education, cultural diversity and health and human services. Frank is deeply committed to diversity, equal opportunity and inclusion. His other passions include his family, preserving family business and independent journalism.
Frank is a fourth generation member of the Blethen family, which founded The Seattle Times in 1896. He has been publisher and chief executive officer since 1985, having joined the family business full-time in 1968. He held a variety of training positions at The Seattle Times until 1974 when he joined The Seattle Times-owned Walla Walla Union-Bulletin as publisher. He returned to The Seattle Times in 1980 and held executive positions in circulation, advertising, marketing and labor. Frank is a graduate of Arizona State University, and has done post-graduate work at Harvard. Frank is known for his civic involvement as well as his generosity in donating to many causes in the community, most notably in the areas of higher education, cultural diversity and health and human services. Frank is deeply committed to diversity, equal opportunity and inclusion. His other passions include his family, preserving family business and independent journalism.
Dorothy Bullitt, Distinguished Practitioner-in-Residence, UW Evans School of Public Affairs (Foster MBA 1988)
Dorothy Bullitt is a Distinguished Practitioner in Residence with the University of Washington Evans School of Public Affairs. Prior to joining the Evans School, she served as the CEO for Habitat for Humanity of Seattle/South King County. She previously served as the Chief Operating Officer of Harbor Properties, Inc. in charge of its recreational, property management and video-cable businesses; and as an Assistant State Attorney General.
Dorothy has long been involved in community service, serving as President of Seattle Rotary and as Treasurer of the Washington State Convention and Trade Center. In addition, she has received numerous awards for leadership including Woman of Influence (2005) from the Puget Sound Business Journal; Woman of Distinction 2002, from the Girl Scouts Totem Council; and Outstanding Community Leadership Award for 2002, from the UW Foster School of Business.
Dorothy received her BA (Phi Beta Kappa) from the University of Washington, a law degree from Boston University and an MBA from the UW Foster School's Executive MBA Program.
Dorothy Bullitt is a Distinguished Practitioner in Residence with the University of Washington Evans School of Public Affairs. Prior to joining the Evans School, she served as the CEO for Habitat for Humanity of Seattle/South King County. She previously served as the Chief Operating Officer of Harbor Properties, Inc. in charge of its recreational, property management and video-cable businesses; and as an Assistant State Attorney General.
Dorothy has long been involved in community service, serving as President of Seattle Rotary and as Treasurer of the Washington State Convention and Trade Center. In addition, she has received numerous awards for leadership including Woman of Influence (2005) from the Puget Sound Business Journal; Woman of Distinction 2002, from the Girl Scouts Totem Council; and Outstanding Community Leadership Award for 2002, from the UW Foster School of Business.
Dorothy received her BA (Phi Beta Kappa) from the University of Washington, a law degree from Boston University and an MBA from the UW Foster School's Executive MBA Program.
Jim Sinegal, Co-founder & CEO, Costco
Jim Sinegal is the CEO and a director of Costco. Jim and his business partner Jeff Brotman co-founded Costco Wholesale in 1983.
Prior to co-founding Costco, Jim spent almost 30 years in the retail business beginning at 18 years old while a college student. He worked for 25 years for a discount merchandising company, Fed Mart Corporation and its successor company, The Price Club, where he served as Executive Vice President.
Jim Sinegal is the CEO and a director of Costco. Jim and his business partner Jeff Brotman co-founded Costco Wholesale in 1983.
Prior to co-founding Costco, Jim spent almost 30 years in the retail business beginning at 18 years old while a college student. He worked for 25 years for a discount merchandising company, Fed Mart Corporation and its successor company, The Price Club, where he served as Executive Vice President.
Episode 1: "When Opportunity Knocks"
In our first episode, we debunk the myth that leadership begins and ends with The Leader. Bruce Avolio, Executive Director of Foster's Center for Leadership and Strategic Thinking will explore how the situation (whether in the form of an opportunity or challenge) may have more to do with who becomes a successful leader than the leadership qualities of a particular person. We discuss this new approach with a "headhunter;" an executive from the wild frontiers of computer gaming; Howard Behar, former president of Starbucks; and Erik Nordstrom, President of Stores of the famed Seattle retailer Nordstrom, Inc.
Featuring—
Bruce Avolio, Executive Director,Foster School Center for Leadership and Strategic Thinking
Howard Behar, Former President, Starbucks Coffee Company North America;
Phyllis Campbell, Chairman, Pacific Northwest, JPMorgan Chase & Co.;
Shelly Jones, Managing Director, The Highbury Group LLC;
Robert Khoo, Business Director, Penny Arcade (BA 2000, Foster School of Business);
Erik Nordstrom, Executive Vice President & President, Stores Nordstrom Inc.;
Aaron Panzer, Mentee, MBA 2009, Foster School of Business, University of Washington;
Richard Tait, Chief BoomBoom, BoomBoom Brands
Bruce Avolio, Executive Director, Foster School Center for Leadership and Strategic Thinking
Dr. Avolio has an international reputation as a researcher and practitioner in leadership. He has consulted with public and private organizations in North and South America, Africa, Europe, and Southeast Asia, as well as in Australia, New Zealand, Saudi Arabia and Israel. His research and consulting includes work with the militaries of the United States of America, Singapore, Sweden, Finland, Israel, and South Africa.
Dr. Avolio is a fellow of the Academy of Management, American Psychological Society, American Psychological Association and the Gerontological Society. He is the former President of the Society for Human Resource Management Foundation and the Organizational Behavior Division of the Academy of Management.
Dr. Avolio earned his Ph.D. and MA from the University of Akron and his BA from State University of New York. Dr. Avolio has published ten books and over a 130 articles on leadership and related areas.
Dr. Avolio has an international reputation as a researcher and practitioner in leadership. He has consulted with public and private organizations in North and South America, Africa, Europe, and Southeast Asia, as well as in Australia, New Zealand, Saudi Arabia and Israel. His research and consulting includes work with the militaries of the United States of America, Singapore, Sweden, Finland, Israel, and South Africa.
Dr. Avolio is a fellow of the Academy of Management, American Psychological Society, American Psychological Association and the Gerontological Society. He is the former President of the Society for Human Resource Management Foundation and the Organizational Behavior Division of the Academy of Management.
Dr. Avolio earned his Ph.D. and MA from the University of Akron and his BA from State University of New York. Dr. Avolio has published ten books and over a 130 articles on leadership and related areas.
Howard Behar, Former President, Starbucks Coffee Company North America
Howard Behar is the former President of Starbucks North America and Starbucks International. He joined Starbucks in 1989 as VP of Sales and Operations and grew the retail business from 28 stores to more than 400, by the time he was named President of Starbucks Coffee International in 1995. He is a retired member of the Board of Directors serving from 1996 to 2008. Since his retirement he has written a book "It's Not About the Coffee" that describes his leadership principles.
Behar serves on several boards including Anna's Linens, Greenleaf Center for Servant Leadership, Mann Building, LLC and EZ Grill, and is Vice-Chair of the University of Washington Foundation.
Howard Behar is the former President of Starbucks North America and Starbucks International. He joined Starbucks in 1989 as VP of Sales and Operations and grew the retail business from 28 stores to more than 400, by the time he was named President of Starbucks Coffee International in 1995. He is a retired member of the Board of Directors serving from 1996 to 2008. Since his retirement he has written a book "It's Not About the Coffee" that describes his leadership principles.
Behar serves on several boards including Anna's Linens, Greenleaf Center for Servant Leadership, Mann Building, LLC and EZ Grill, and is Vice-Chair of the University of Washington Foundation.
Phyllis Campbell, Chairman, Pacific Northwest, JPMorgan Chase & Co.
Howard Behar is the former President of Starbucks North America and Starbucks International. He joined Starbucks in 1989 as VP of Sales and Operations and grew the retail business from 28 stores to more than 400, by the time he was named President of Starbucks Coffee International in 1995. He is a retired member of the Board of Directors serving from 1996 to 2008. Since his retirement he has written a book "It's Not About the Coffee" that describes his leadership principles.
Behar serves on several boards including Anna's Linens, Greenleaf Center for Servant Leadership, Mann Building, LLC and EZ Grill, and is Vice-Chair of the University of Washington Foundation.
Howard Behar is the former President of Starbucks North America and Starbucks International. He joined Starbucks in 1989 as VP of Sales and Operations and grew the retail business from 28 stores to more than 400, by the time he was named President of Starbucks Coffee International in 1995. He is a retired member of the Board of Directors serving from 1996 to 2008. Since his retirement he has written a book "It's Not About the Coffee" that describes his leadership principles.
Behar serves on several boards including Anna's Linens, Greenleaf Center for Servant Leadership, Mann Building, LLC and EZ Grill, and is Vice-Chair of the University of Washington Foundation.
Shelly Jones, Managing Director, The Highbury Group LLC
Shelly Jones is the managing director of The Highbury Group, based in Seattle. He has participated for over 20 years in the executive search consulting profession, initially with Russell Reynolds Associates in Chicago and later with Korn/Ferry International in Chicago and Seattle. While with Russell Reynolds Associates, Shelly was the practice leader for its global Retail/Fashion Practice and was Korn/Ferry's practice leader for the global Aerospace and Defense industries. Shelly has also worked with a wide array of consumer, financial service, industrial and technology companies, both in the Pacific Northwest and on a national basis. In this capacity, Shelly has conducted board level engagements for such diverse companies as Boeing, ConAgra, Weyerhaeuser, Coinstar, WestFarm Foods, and a predecessor company of Midamerican Energy Holdings. He has also worked with a highly diverse set of companies for CEO-level and other senior roles.
Shelly received his BA from Macalester College in St. Paul, Minnesota in 1969 and his MBA from the Foster School in 1971.
Shelly Jones is the managing director of The Highbury Group, based in Seattle. He has participated for over 20 years in the executive search consulting profession, initially with Russell Reynolds Associates in Chicago and later with Korn/Ferry International in Chicago and Seattle. While with Russell Reynolds Associates, Shelly was the practice leader for its global Retail/Fashion Practice and was Korn/Ferry's practice leader for the global Aerospace and Defense industries. Shelly has also worked with a wide array of consumer, financial service, industrial and technology companies, both in the Pacific Northwest and on a national basis. In this capacity, Shelly has conducted board level engagements for such diverse companies as Boeing, ConAgra, Weyerhaeuser, Coinstar, WestFarm Foods, and a predecessor company of Midamerican Energy Holdings. He has also worked with a highly diverse set of companies for CEO-level and other senior roles.
Shelly received his BA from Macalester College in St. Paul, Minnesota in 1969 and his MBA from the Foster School in 1971.
Erik Nordstrom, Executive Vice President & President, Stores Nordstrom Inc.
As president of stores of Nordstrom, Inc., Erik Nordstrom supports the company's 115 full-line stores, including regional operations, strategy, finance and store planning.
A fourth generation family member, Erik began his Nordstrom career in 1979 in the stock room and later as a salesperson in the shoe departments at the downtown Seattle and Bellevue stores. After attending the University of Washington, Erik went on to hold numerous positions in the company, including buying, store and regional management around the country, prior to becoming a co-president in 1995. In 2000, Erik was named Executive Vice President and General Manager for the Northwest Group and then Executive Vice President of Full-line stores. In 2006 he became a Board of Directors Member and President of Stores. In this role Erik supports the Regional Managers in the Full-line Store group and Restaurant.
Erik and the executive team have focused the company on improving service, merchandising execution, sales growth and enhancing the shopping experience across all channels.
As president of stores of Nordstrom, Inc., Erik Nordstrom supports the company's 115 full-line stores, including regional operations, strategy, finance and store planning.
A fourth generation family member, Erik began his Nordstrom career in 1979 in the stock room and later as a salesperson in the shoe departments at the downtown Seattle and Bellevue stores. After attending the University of Washington, Erik went on to hold numerous positions in the company, including buying, store and regional management around the country, prior to becoming a co-president in 1995. In 2000, Erik was named Executive Vice President and General Manager for the Northwest Group and then Executive Vice President of Full-line stores. In 2006 he became a Board of Directors Member and President of Stores. In this role Erik supports the Regional Managers in the Full-line Store group and Restaurant.
Erik and the executive team have focused the company on improving service, merchandising execution, sales growth and enhancing the shopping experience across all channels.
Richard Tait, Chief BoomBoom, boomboom Brands
Richard is an entrepreneurial pioneer who lives by the mantra, "Orville Wright did not have a pilot's license." He first honed his entrepreneurial instincts at Microsoft. When he left Microsoft in 1997, Mr. Tait went on to make board game history. As co-founder of Cranium, Inc., he created one of the toy industry's most cherished brands and built an award-winning corporate culture.
Richard Tait says, "Ever since the age of four, I've been creating businesses in my head. The greatest gift my parents gave me was the freedom to dream." Today, as founder of boomboombrands, he uses his leadership, infectious enthusiasm, and global insight to inspire business leaders and entrepreneurs. A Peter Pan at heart, he still believes in the explosive power that comes from the freedom to dream.
Richard is an entrepreneurial pioneer who lives by the mantra, "Orville Wright did not have a pilot's license." He first honed his entrepreneurial instincts at Microsoft. When he left Microsoft in 1997, Mr. Tait went on to make board game history. As co-founder of Cranium, Inc., he created one of the toy industry's most cherished brands and built an award-winning corporate culture.
Richard Tait says, "Ever since the age of four, I've been creating businesses in my head. The greatest gift my parents gave me was the freedom to dream." Today, as founder of boomboombrands, he uses his leadership, infectious enthusiasm, and global insight to inspire business leaders and entrepreneurs. A Peter Pan at heart, he still believes in the explosive power that comes from the freedom to dream.
Join UW's Michael G. Foster School of Business and UWTV on an exploratory journey to the cutting edge of thought, practice and teaching in leadership and strategic thinking. In this series, discover how leadership is much more dynamic and involves far more than just one person at the top of an organizational chart.
Watch candid interviews with top leaders from regional powerhouse companies, emergency services, military and non-profits about their leadership journeys. They'll discuss how the situation, company culture and ground-shaking challenges can make or break a leader and the organizations they lead.
Explore each topic in-depth on The Desk, a high-energy conversation between local executives Phyllis Campbell, Chair of the Pacific Northwest Region of JPMorgan Chase & Co, and Richard Tait, Chief Boom Boom of BoomBoom Brands and co-creator of the smash hit board game Cranium.
Follow Foster School thought leaders and their research into topics ranging from business ethics to entrepreneurship, accounting to information systems.
Do you have a story idea for future episodes of Fostering Leadership? Contact us. We'd love to hear it!
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